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Technical Customer Support Professional at Trimble Inc. | JobVerse
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Technical Customer Support Professional
Trimble Inc.
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Technical Customer Support Professional
Dayton, Ohio, United States of America
Full Time
3 hours ago
$85,900 - $118,100 USD
No Visa Sponsorship
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Key skills
Communication
About this role
Role Overview
Spearhead timely problem resolution and manage emerging quality issues for worldwide machine control and guidance products.
Lead global working groups and project teams to solve complex technical challenges using sophisticated analytical thought.
Drive process changes and identify internal inefficiencies to significantly improve customer outcomes.
Partner with internal project teams early in the development cycle to provide support requirements and shape future product design.
Author and distribute critical support documentation to parent companies and manage global tracking databases.
Requirements
Minimum 8 years of technical experience with machine control and guidance systems.
Proven expertise troubleshooting CAN/J1939, Ethernet, and wireless communications.
Demonstrated ability to work independently and guide teams through complex technical challenges.
Strong analytical and communication skills with a two-year or higher degree in a technology-related field.
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Apply Now
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