Senior Platform Engineer

Role Overview

• Design, develop and operationally manage automated, resilient, high availability, self-healing, secure platforms with native-AI capabilities for IT needs, serving both internal as well as customer business capabilities
• Develop , and manage the Observability OpenTelemetry Central Backend Stack: Grafana Enterprise, Mimir, Loki, Tempo, and Alertmanager on Kubernetes/RKE2 via Helm and GitLab CI -CD .
• Build and manage iaC and CI-CD for automated provisioning and deployment, including Terraform modules for Infra/ VM/storage provisioning, Ansible AWX playbooks for OS/ App bootstrap, ArgoCD and Helm for Kubernetes configuration .
• Develop and manage OpenTelemetry Prometheus scrape profile library including SNMP exporters, REST API exporters, and cloud provider exporters (CloudWatch, Azure Monitor, GCP) for multiple device classes.
• Develop AIOps capabilities on platforms for e.g Observability use-cases : anomaly detection integrations, event correlation rules in Alertmanager , and synthetic monitoring patterns to reduce alert noise.
• Configure and maintain Zabbix auto-discovery: network range scanning, device classification, and Prometheus service discovery integration.
• Build and harden Edge Stack deployments (Prometheus + OTel collector) per data center site using GitOps templates.
• Integrate Alertmanager with ServiceNow: webhook routing, ticket enrichment, auto-close logic, and escalation policy configuration.
• Maintain platform security: Conjur /CyberArk secret injection at runtime, mTLS between stack components, RBAC in Grafana Enterprise.
• Author and maintain Grafana dashboards in JSON/GitLab — facility overview, network health, RED metrics, application telemetry.
• Mentor mid-level engineers, lead code reviews, and establish engineering standards for the team.
• Represent platform engineering in cross-functional architecture reviews and executive-level program updates.
• Perform other duties as required and assigned

Requirements

• DevOps / Automation
• 5+ years in a production environment
• Kubernetes (RKE2/k3s), Helm chart deployment, system services, Docker/ container
• LGTM Stack Development and Configuration
• 4 + years : Grafana, Mimir, Loki, Tempo configuration, tuning, dash
• boarding and production operation s ; Prometheus required
• Senior-level Python / Scripting frameworks
• 5+ years, Automation scripts, exporter development, GitLab pipeline scripting, REST API integrations
• GitOps / CI/CD
• 5+ years, GitLab CI/CD pipeline authoring; Terraform and Ansible as primary IaC tools; ArgoCD or Flux preferred
• AIOps / Observability Engineering
• 2+ years , Alertmanager rule authoring, anomaly detection integration, event correlation, noise reduction techniques
• Working infrastructure (Linux/VM) management knowledge
• 5+ years, Linux administration, VMware vCenter/ VCF experience , Netapp storage management , network fundamentals (SNMP, TCP/IP)
• Secrets Management
• 2+ years , CyberArk/ Conjur , HashiCorp Vault, or equivalent — runtime secret injection patterns
• Minimal travel may be required

Tech Stack

• Ansible
• Azure
• Bootstrap
• Cloud
• Docker
• Flux
• Google Cloud Platform
• Grafana
• Kubernetes
• Linux
• Prometheus
• Python
• ServiceNow
• TCP/IP
• Terraform
• Vault
• VMware

Benefits

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program