Deliver outstanding customer service to all customers and use appropriate sales techniques and product knowledge to reach sales targets
Accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising
Maintain high levels of standards in terms of grooming
Build and maintain guest experience standards to build strong loyalty
Address customers' queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers' expectations
Advise customers on the product ranges best suited to their needs
Demonstrate the usage and benefits of various brands and products
Generate sales while achieving line and sales targets, using makeup knowledge
Sell-out target tracking at the store level
Generate daily sales reports
Participate in achieving incentives
Track post-launch sales at the store level
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures

Previous experience in beauty retail
Flexible and adaptable, with the willingness to work retail hours and rotate to different store locations, as per business requirements
Strong understanding of customer service and sales environments
Makeup artistry skills, with the ability to create looks tailored to diverse client needs
Strong communication and interpersonal skills, with a passion for delivering personalized and authentic client experiences
Results-driven mindset, with the ability to understand and achieve sales targets and key performance indicators (KPIs)

Luxury Beauty Consultant

Key skills