Manage, coach, and develop a team responsible for data and administrative operations
Set clear priorities, monitor performance, and ensure delivery against SLAs and quality standards
Provide ongoing coaching and feedback to support team performance and growth, while keeping stakeholders informed on progress, results, and improvement areas; proactively address performance gaps to ensure consistent delivery
Oversee data cleanup, validation, and governance across systems
Ensure data accuracy and consistency to support reliable reporting and forecasting
Partner with NA Rev Ops stakeholders to align on priorities, capacity, and timelines
Proactively identify risks or gaps in data processes and address them
Partner with cross-functional stakeholders to understand business requirements
Break down complex requests into clear, structured workflows for the team
Drive process improvements to reduce manual effort and increase efficiency
Establish and maintain documentation to ensure consistency and scalability
Collaborate with Sales Compensation on data validation and operational support
Help resolve discrepancies and support compensation cycles with minimal disruption
Proactively establish and manage an ongoing data validation and scrubbing cadence throughout the period, ensuring data accuracy and completeness well ahead of payout deadlines rather than relying on end-of-cycle cleanup.

8+ years of experience in Revenue Operations, Sales Operations, or a related field
3+ years of people management or supervisory experience
Strong technical skills, including advanced proficiency in Excel/Google Sheets and experience with CRM systems (e.g., Salesforce)
2+ years of hands-on Salesforce (SFDC) experience, including reporting, data management (export, cleanup, validation), pipeline oversight, and maintaining data integrity
Proficient in English, written and spoken
Comfortable working with large datasets, including cleanup and validation
Able to understand business context and translate it into clear instructions.

Revenue Operations Manager

Key skills