Sales Operations Manager

Role Overview

• Build and improve how our sales team operates
• Map out how deals get done today, find what’s slowing the team down, and fix it
• Create clear, repeatable processes so the team isn’t reinventing the wheel every quarter
• Partner with sales leadership to make sure new processes actually get adopted and stick
• Own forecasting and performance reporting
• Run the weekly and monthly rhythm of pipeline reviews and forecasting so leadership always has a clear picture of where we stand
• Build dashboards and reports that show how accounts and reps are performing against targets
• Spot trends in the data early — opportunities the team should go after, or risks that need attention
• Manage how we divide up accounts and pay our team
• Help decide which reps own which accounts and markets, making sure the workload is balanced and the right people are focused on the right opportunities
• Support the design and maintenance of sales compensation plans that motivate the team and reward the right behaviors
• Keep our tools and data accurate
• Own the health of our Salesforce CRM — making sure account ownership, record types, and data are clean and up to date
• Work with our data team to make sure what’s in our reporting systems actually reflects what’s happening in the business
• Be the go-to person when something looks off in our tools or data — find it, flag it, and fix it
• Lead projects that move the business forward
• Take on special initiatives — from new market analysis to building a business case for a strategic change — and see them through from idea to impact
• Help with planning cycles like goal-setting and headcount modeling
• Connect the dots between sales, finance, data, and product teams so everyone is working from the same playbook

Requirements

• 3+ years in Sales Operations, Revenue Operations, or a similar role where you owned real processes and outcomes — not just supported them
• Strong working knowledge of Salesforce — you know how to build reports, manage records, and set up workflows without needing a lot of hand-holding
• You’re comfortable with data and can tell a clear story from a spreadsheet or dashboard — experience with tools like Looker or Snowflake is a plus
• Great communicator who can work across teams and explain complex things simply — to a sales rep or to a VP
• You don’t wait to be told what to do — you spot the problem, figure out the solution, and get it done
• Comfortable in a fast-moving company where priorities shift and the job description doesn’t cover everything you’ll end up doing.

Benefits

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.