Programme Manager

Role Overview

• Deliver exceptional outcomes for our customers through successful Payroll Implementation programmes.
• Lead programme governance and delivery across payroll, integration, data, testing, change, and deployment workstreams, ensuring quality outcomes in complex enterprise environments.
• Oversee programme design, planning, and scheduling activities across Payroll Implementations, maintaining alignment with agreed timelines, compliance requirements, and customer expectations.
• Define, source, and manage programme resources; prepare and monitor budgets, secure approvals, and track financial performance and benefits realisation.
• Identify and control programme risks, issues, dependencies, and scope changes, particularly in highly governed and politically sensitive customer environments.
• Build and maintain strong stakeholder relationships across executive sponsors, programme boards, operational leaders, vendors, and delivery teams, using clear communication and effective decision support.
• Manage vendor contracts, delivery partners, and commercial obligations to support successful payroll programme outcomes.
• Lead and mentor programme and project team members, fostering collaboration, delivery discipline, and continuous improvement.
• Navigate the complexity of large enterprise and government customers, balancing competing priorities while maintaining delivery momentum and customer confidence.
• Oversee phases of implementation from requirements analysis through to deployment and transition, ensuring alignment across interdependent projects, teams, and customer stakeholders.

Requirements

• Proven experience leading large, complex programmes in enterprise, government, consulting, or managed services environments.
• Demonstrated ability to deliver business-critical implementation or transformation initiatives in large enterprise and government settings, including complex and politically sensitive environments.
• Strong stakeholder management capability, with the ability to influence, align, and communicate effectively with executive sponsors, governance boards, operational leaders, technical teams, and vendors.
• Strong commercial acumen, including experience managing programme budgets, forecasting, margins, benefits realisation, and financial performance.
• Ability to build, lead, mentor, and inspire collaborative programme teams across customer, partner, and internal delivery functions.
• Experience delivering programmes with multiple workstreams such as payroll, HRIS, integrations, data migration, testing, and change management.
• Broad understanding of implementation delivery, governance, and technology dependencies across business and platform landscapes.
• Familiarity with regulatory, compliance, and risk frameworks, particularly within large enterprise or government environments, is advantageous.
• Familiarity with multiple delivery frameworks such as Agile, Waterfall, and hybrid approaches, and the ability to apply them effectively at programme level.
• Relevant programme or project management certifications such as MSP, PMP, PRINCE2, or Agile qualifications are desirable.

Tech Stack

• PMP