Senior People Operations Specialist

Role Overview

• Support administration of the Salary Continuance (SalCon) process across the leave lifecycle, including transition to Long-Term disability
• Provide employee guidance and support for leave-related inquiries (email, phone, case management)
• Complete case setup, documentation, and communication, including issuance of required forms
• Coordinate with Payroll, Benefits, Disability Case Management, and HR partners to ensure accurate case handling
• Support activities related to stop pay, reinstatement, and end-of-coverage communications
• Maintain data accuracy, compliance, and adherence to established processes

Requirements

• Experience in absence management, disability support, HR operations, or benefits administration
• Strong understanding of employee leave processes (e.g., STD, LTD, return-to-work)
• Ability to manage high-volume, detail-oriented case work
• Strong communication and organizational skills
• High attention to detail and ability to manage multiple priorities
• Preferred: Experience in Disability Case Management or Salary Continuance programs
• Familiarity with Workday, payroll systems, or HR case management tools
• Experience working in a HR Shared Services environment
• Bilingualism (French, English) required for Quebec only

Benefits

• Flexible Benefits from the day you join to meet the needs of you and your family
• Commitment to creating an inclusive and respectful environment
• Recognition as a Best Workplace in Ontario by Great Place to Work® Canada
• Certification by Excellence Canada for prioritizing employee well-being