Operational Excellence Consultant – Manufacturing Intelligence

Role Overview

• Work directly with prospective and existing manufacturing customers to understand operational challenges on the shop floor
• Lead on-site and remote operational assessments focused on line performance, downtime, throughput, quality, and improvement potential
• Translate plant-level observations into a clear operational and financial value story
• Build practical business cases, including ROI, payback, and operational impact
• Partner with account executives to shape customer conversations and reduce deal risk through credible operational insight
• Support pilot and trial programs to help customers move from interest to adoption
• Coach customer teams on how to use Factbird in a way that creates real value, not just more reporting
• Build trusted relationships with stakeholders ranging from operators and CI leads to plant managers and senior decision-makers
• Act as the bridge between customer needs, operational reality, and internal commercial and customer teams
• Bring manufacturing best practices and operational-improvement thinking into how Factbird works with customers across the region

Requirements

• 5+ years of experience in manufacturing operations, continuous improvement, operational excellence, operations consulting, or a closely related environment.
• Strong understanding of OEE, downtime, throughput, quality, and operational KPIs
• Hands-on experience with Lean, Six Sigma, TPM, or similar improvement methods
• Ability to build and defend a practical business case for operational change
• Confidence working with operators, supervisors, CI leads, plant managers, and senior stakeholders
• Comfort with digital tools, dashboards, analytics, MES-adjacent systems, or industrial software
• Fluency in Dutch and English — written and spoken — is required
• Willingness to travel across Benelux

Benefits

People are at the heart of everything we build. We believe great products come from empowered teams — and we work hard to create an environment where you can do your best work and have space for life beyond it.

• Flexible working hours — we trust you to manage your time
• Competitive salary — compensation that reflects your skills, experience, and impact
• Internet reimbursement — stay connected wherever you choose to work from
• Thoughtful, human onboarding — step-by-step support from day one
• Individual Development Plan conversations — bi-yearly career development aligned to your ambitions
• Company-wide kickoffs & team days — we come together regularly across teams and regions
• A global, inclusive culture — diverse backgrounds and perspectives, actively celebrated