Coordinator, Administration and Client Services
Canada
Full Time
2 days ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Respond to tenant requests for services or apartment rentals
- Handle various ad-hoc requests
- Follow up on various administrative files
- Support the administration team in residential buildings with more complex cases
- Prepare and open files for the housing tribunal (Landlord and Tenant Board)
- Represent at the housing tribunal
- Prepare renewal lists for residential rental buildings and send renewal notices to tenants
- Maintain various management tracking reports
- Provide administrative support in buildings as required
- Participate in establishing procedures and processes for continuous improvement
- Follow up on insurance claims and litigation related to the buildings
- Assist team members with special projects
- Perform other related duties.
Requirements
- Diploma in administrative techniques, legal techniques, or equivalent
- 3 years' experience in residential real estate
- Minimum 1 year of experience representing clients at the housing tribunal (Landlord and Tenant Board)
- Working knowledge of Windows, Excel, and Outlook (basic level)
- Fluent in spoken and written English and French (required)
- Must have access to a car (required)
- Experience in residential property management (an asset)
- Excellent written and verbal communication skills
- Knowledge of HOPEM and Lasso (an asset)
- Responsible, organized, autonomous, and results-oriented
- Rigour and professionalism
Benefits
- Hybrid work arrangement (combination of remote and on-site) in a trendy neighborhood
- A wellness allowance to invest in your health or personal interests
- Competitive group insurance plan paid 100% by the employer
- Group RRSP and DPSP (deferred profit-sharing plan) to invest in your future
- Generous annual vacation program, including a paid office closure over the Christmas holidays
- Summer schedule that provides an extra half-day off per week during the summer
- Five long weekends added annually to the company calendar
- Full IT equipment provided from day one
- Free parking or, if preferred, a secure bike storage room (for headquarters)
- And much more!