Personal Banker, Bilingual

Role Overview

• build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• support everyday banking needs, including new account openings, service requests, and credit applications
• perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• deliver accurate, compliant service while exercising sound judgement within defined risk controls
• collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

• 6+ months of interacting with customers experience
• bilingual speaking and listening proficiency in Spanish/English

Benefits

• robust benefits
• competitive compensation
• programs designed to help you find work-life balance and well-being