Plan and deliver customer marketing communications across newsletters, webinars, product updates, and spotlights.
Support the customer engagement and retention roadmap, keeping our messaging timely, relevant, and on brand.
Work closely with Product, Customer Success, and Account Managers to surface stories, updates, and opportunities.
Use in-platform opportunities to nurture, engage, and connect with our customers.
Support the customer advocacy pipeline, helping identify and activate champions for case studies, testimonials, and peer-to-peer content.
Act as an internal brand champion, ensuring consistency across all content and channels.
Build branded content, webpages, propositions, sales decks, and collateral that look sharp and land the message.
Be a driving force behind our CRM and customer marketing through HubSpot.
Support our flagship customer event, Customer Connect, and our wider approach to future in-person engagement.
Help keep projects moving, organised, and on track.

2+ years' marketing experience, ideally in B2B, SaaS, EdTech, or professional services.
Digitally savvy, confident across CRM and marketing tools (HubSpot or similar a bonus).
A natural brand champion with an eye for detail and quality content.
Strong organisational skills and the ability to juggle multiple tasks.
A fast learner who adapts quickly and is already using AI to improve their day-to-day outputs.
Passionate, full of energy, and not afraid to get stuck in and move things forward.
A confident communicator and genuine team player who enjoys collaborating across the business.
A genuine interest in education and the impact great technology can have throughout Trusts and schools.

27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
Enhance Maternity and Paternity leave
AXA Health insurance including dental, optical and mental health
Broadband allowance
Home office stipend
Life assurance (4 x basic salary)
Encouraged and funded CPD

Marketing Executive

Key skills