Provide ongoing services covering processing across the client’s entire SAP solution environment.
Perform analysis, communication, corrective and proactive actions that ensure performance of both non-production and production environments with respect to SAP solution processing and infrastructure.
Carry out sizing, planning, deployment, operationalization, management and adjustment of software and tools across the entire SAP solution environment.
Design, plan, document and implement integration of Operations, Support or Management tools for the SAP solution environment with equivalent tools on the client’s legacy platform.
Design, plan, document and implement archiving functionality and services for the SAP solution.
Provide operational services for administration of the SAP solution infrastructure in a proactive, continuous manner, focused on reducing risks and failures in the SAP environment.
Requirements
Bachelor’s degree in Information Technology, or completion of any undergraduate degree together with a postgraduate certificate (specialization, master’s or doctorate) in Information Technology of at least 360 hours.
DESIRED CERTIFICATION: SAP Performance & Tuning or S/4HANA Technical Administration.
Minimum 3 years’ experience in monitoring and technical performance analysis of SAP environments, including tuning, bottleneck identification and use of specific tools.
SAP performance technical analysis: ST03N, STAD, SM50, SM66, ST02, ST06; Monitoring with SAP Solution Manager (Technical Monitoring, EWA); Performance tools: Wily Introscope, Zabbix, Control-M for SAP; RSLAF concepts: Technical Analytics, Job Management, End-User Monitoring; Knowledge of database tuning (HANA, Oracle); Understanding of SAP architecture and the impact of infrastructure on performance.