Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll
Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks
Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
Be able to understand and interpret a payslip
Be able to understand and follow the payroll calendar
Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
Ability to recognize and deal appropriately with sensitive and confidential information
Produce and understand standard and client specific payroll reports including statutory year end reporting needs
Review and validate data for accuracy and completeness and initiates corrections per the defined standards
Answer payroll related questions and requests
Support and execute SOC1 Controls
Maintain and apply defined work instructions (DWIs)
Perform Transactions with Third parties
Provide clear knowledge transfers to peers
Support the Root Cause Analysis (RCA) process
Support and manage system maintenance testing
Support technical issue coordination and resolution
Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
Participates in projects as needed and assigned by payroll team leader
Requirements
BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment
HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures