Role Overview
- Lead project planning, execution, and delivery of AI agent solutions.
- Coordinate with stakeholders to define project scope, goals, and deliverables.
- Manage timelines, resources, budgets, and risks across multiple projects.
- Facilitate collaboration between engineering, data science, UX, and operations teams.
- Ensure compliance with technical and business requirements.
- Monitor and report on project progress, KPIs, and milestones, including project financials.
- Drive continuous improvement and post-deployment optimization.
Requirements
- Proven experience managing AI or software development projects.
- Strong understanding of conversational AI, NLP, and contact center technologies.
- Excellent communication and stakeholder management skills.
- Ability to translate business needs into technical requirements.
- Experience with Agile/Scrum methodologies.
- Fluency in English; Spanish is a strong advantage.Technologies
- AI/NLP platforms (e.g., Dialogflow, Azure Bot Services, Rasa)
- Project management tools (e.g., Jira, Trello, Asana)
- Cloud platforms (e.g., Azure, AWS, Google Cloud)
- CI/CD tools and DevOps practices
- CRM and contact center systems (e.g., Genesys, Salesforce)
Tech Stack
Benefits
This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.***Benefits may include:*Pension SchemeRemote/Flexible work*Life insuranceHealth Insurance25 days paid holiday a year*Plus many more! (Benefits are dependant on your base location.)The Small PrintStrictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.