About this role
Role Overview
- Provide care coordination, support, and education to members enrolled Medicaid, BadgerCare, SSI
- Conduct comprehensive Medicaid-required psychosocial and functional assessments
- Develop, implement, coordinate, and monitor individualized, person‑centered care plans
- Perform ongoing reassessments and care plan updates
- Conduct required face‑to‑face visits with members in their homes or community settings
- Coordinate and monitor Medicaid-covered services, and community-based resources
- Document assessments, face‑to‑face visits, care plans, member interactions, and service coordination activities
- Educate members on preventive health measures, wellness strategies, and care adherence
- Build collaborative relationships with members, families, caregivers, providers, and community agencies
- Collaborate with physicians, interdisciplinary care teams, and other healthcare professionals
- Educate members and providers regarding Medicaid benefits, covered services, provider roles, and appropriate use of healthcare services
Requirements
- Bachelor's degree in health and human services field
- 2 or more years of experience in case management
- Must have a private room with a locked door that can be used as a home office to ensure privacy while you work
- License in health and human services field (CSW, LPC, LPC-IT, OT-A) preferred
- Bilingual in English/Spanish preferred
- Behavioral Health experience preferred
- Experience working in a managed care organization preferred
- Prior experience with Medicare & Medicaid recipients preferred
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities