Network Manager

Role Overview

• Oversee a team of Systems Engineer Networking Specialists that administer and support the Network (Campus, Data Center, Branches), Firewalls, SD-WAN, and Wireless network environment.
• Directly manage the daily activities of employees within the department, coordinating and prioritizing requisite duties and daily assignments while appraising employee productivity and performance.
• Compose and deliver performance evaluations.
• Manage the coordination of hardware and software vendor support, ensuring seamless installation and efficient upgrade activities.
• Continuously develop and maintain expertise in emerging and existing technologies to optimize their application within our environment.
• Oversee and ensure timely completion of remediation and patching activities, aligning with defined Service Level Agreements (SLAs) to maintain system security and performance.
• Provide strategic oversight of network design, ensuring IT resources are optimally aligned to meet evolving business requirements for network infrastructure and firewall security.
• Lead and coordinate cross-training initiatives to ensure comprehensive coverage across all areas, designating primary, secondary, and, where necessary, tertiary support staff for operational continuity.
• Develop, maintain, and regularly update a three-year network technology roadmap to align with evolving business needs, ensuring milestones and objectives are met on schedule.
• Develop, manage, and proactively update departmental project lists, ensuring clear communication of progress to stakeholders and alignment with organizational objectives.
• Develop, manage, and continuously optimize the staff support calendar to ensure seamless team operations.
• Coordinate scheduling needs, anticipate workload demands, and proactively adjust assignments to maximize efficiency and coverage.
• Serve as the department representative for networking projects, issues, and initiatives, ensuring alignment with organizational goals and technological advancements.
• Meet regularly with representatives from various departments to discuss IT needs, address concerns, and proactively identify opportunities for improvement.
• Support the design, development, and implementation of the Network Operations Center to optimize network performance and reliability.
• Assist in defining operational workflows, selecting technologies, and establishing monitoring systems to ensure seamless functionality.
• Collaborate closely with Information Security to assess and mitigate risks posed by emerging threats to the network.
• Conduct thorough risk analyses, implement proactive security strategies, and ensure swift, effective responses to vulnerabilities.
• Facilitate communication between teams to align security protocols with organizational objectives, strengthen threat detection capabilities, and enhance overall network resilience.
• Responsible for employee hiring, training, staff development, scheduling, and direct assistance with coverage of daily workloads when needed.
• Monitor work standards and adherence to company policies.
• Proactively deliver feedback to direct reports to promote staff development, and administer corrective action as needed.
• Conduct and complete additional assignments/projects as designated by management.

Requirements

• Bachelor’s degree required. Focus on Computer Science or related discipline preferred.
• Certifications in Cisco, Juniper, Palo Alto, and/or Aruba are preferred.
• Minimum five years’ experience in relevant role(s) including at least 2 years with managerial duties.
• Advanced knowledge and expertise in Juniper, Cisco, and Palo Alto Networks required.
• Experience with a variety of routing protocols and IP Addressing required.
• Demonstrated experience in project management—including planning, organization, and resource coordination—is required.
• Experience implementing WIFI and VOIP QOS policies in complex environments required.
• Strong time management and organizational skills, with the ability to prioritize tasks, manage competing deadlines, and deliver high-quality results in a dynamic, fast-paced IT environment.
• Proven experience in balancing multiple projects and adapting to shifting priorities is essential.
• Qualified military veterans are encouraged to apply.
• Demonstrated expertise in advanced networking technologies, including routing and switching, firewall configuration and management, wireless access points and controllers, and SD-WAN infrastructure.
• Proven experience supporting high-availability environments across data centers, campus networks, and branch locations, with a strong understanding of remote site operations and associated support methodologies
• A functional understanding of network architectures designed for hybrid cloud environments, with practical knowledge of virtual platforms such as Citrix, Azure, VMware, and Hyper-V.
• Ability to manage and optimize network-based monitoring systems and oversee the performance, reliability, and scalability of the overall network infrastructure.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms.
• Maintain professional standards relating to spelling and grammar.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Ability to relay technical information to both technical and non-technical personnel.

Tech Stack

• Azure
• Citrix
• Cloud
• Firewalls
• Swift
• Switching
• VMware
• VoIP

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities