Exhibit a positive, friendly, and helpful attitude with customers and partners, being sensitive to their needs.
Establish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferences.
Assist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teams.
Work with Commercial Proposal Managers, Application Engineers, and Customers as required.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Field website-generated service requests.
Route qualified opportunities to the appropriate sales managers for further development and closure.
Collaborate with Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.).
Support closing orders and achieving quarterly and yearly sales targets.
Generate Standard and Configured to Order proposals.
Process product & service quotations and drive continuous follow-up throughout the customer's purchasing cycle.

Bachelor's Degree from an accredited university or college with 2 years of sales or marketing experience, or a High School Diploma/GED with a minimum of 4 years of sales or marketing experience.
Experience in proposal or quote development, sales support, or order administration is strongly preferred.
General knowledge of power transmission & distribution products/systems is preferred.
Previous experience with business-to-business customer support is preferred.
A Bachelor's Degree in Engineering or another technical discipline is preferred.
Salesforce experience preferred.
Experience with Empower and SAP tools are preferred.
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Service Sales Specialist

Key skills