Credit Manager, Collections Specialist

Role Overview

• Manages the Firm’s collection processes/account maintenance at a regional level.
• Provide excellent and thoughtful client service to hundreds of Firm clients
• Works closely with the Firm’s billing attorneys and professional staff to bring resolution to the Firm’s most sensitive and complicated collection issues.
• Is in direct contact with the Firm’s clients, including their highest level of management.
• Act as a resource to other Credit Managers.
• Other duties as may be assigned to fully meet the requirements of the position.

Requirements

• Bachelor Degree or equivalent experience required.
• 7+ years experience in credit and collections required
• Law firm or professional services experience required
• Preferred background includes interaction with senior management personnel.
• Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
• Expertise with ARCS preferred
• Ability to build solid working relationships with Firm professionals while accomplishing the Firm’s financial goals
• Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues.

Benefits

• medical
• dental
• vision
• 401k
• profit sharing
• short-term/long-term disability
• life insurance
• tuition reimbursement
• paid time off
• paid holidays
• discretionary bonuses