About this role
Role Overview
- Responsible for the proper and efficient operation of the station during their shift, within company policy.
- Ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way.
- Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations.
- Must be able to interact with customers in a friendly, professional manner.
- Prepare a shift report at the end of the shift as per company guidelines.
- Provide the best customer experience to every customer.
- Greet every customer with a smile and sincere greeting.
- Suggest possible purchases to the customers and promote specials.
- Assume full responsibility for the execution of our customer service program at the site level.
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
- Assure all environmental and hazardous material regulations are strictly enforced.
- Maintain safety and security of the store and document any accidents or incidents that occur.
- Manage the maintenance of the customer environment inside and around the perimeter of the store.
- Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program.
- Promptly Report workplace accidents, injuries, incidents, or illnesses.
- Complete the new employee safety orientation procedure.
Requirements
- Read, understand, and write the English language at the eighth-grade level.
- Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in.
- Having the ability to validating Identification prior to selling tobacco and/or alcohol (as per required under regulations).
- Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques.
- Ability to remain calm and respond according to policies and procedures in any form of emergencies.
- Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store).
- Perform general housekeeping duties as needed.
- Must be 18 years of age.