Senior IT System Administrator

Role Overview

• Identity platform (Okta) administration; SSO, authentication, and access controls
• User lifecycle management automation; onboarding and offboarding of users, devices, and application access
• Maintenance of corporate IT infrastructure, including networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP)
• Endpoint management and configuration (Jamf, Intune), including security policy, patching, and vulnerability remediation
• SOX auditing and compliance enforcement across IT infrastructure processes and procedures
• Build and expand automation across IT operations, using both code and no-code tools, to reduce manual toil and improve consistency at scale
• Identify opportunities to apply AI and machine learning to reduce operational burden and improve decision-making
• Evaluate and adopt emerging tools and technologies that enhance identity management, endpoint security, and overall IT infrastructure efficiency
• Create and maintain high-quality technical documentation (runbooks, SOPs, end-user guides)
• Collaborate with Security, DevOps, HR, and other teams to identify and execute infrastructure improvements
• Assist IT leadership with special projects that may involve handling sensitive data, internal investigations, or strict confidentiality requirements

Requirements

• Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Proven experience with enterprise-scale implementations of the following:
• IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta)
• MDM platform administration (Jamf, Intune)
• Functional understanding of the following:
• Security principles (least privilege, secure design, data protection)
• Automation using code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell)
• Infrastructure as Code (Terraform) and version control (Git, GitHub)
• Networking principles, troubleshooting, management, and administration
• Cloud concepts (IaaS, public cloud) and platform administration
• Strong technical verbal and written skills and ability to produce and maintain high-quality technical documentation
• Ability to build a project plan and carry it to completion without oversight
• Experience with change management and helping to define team processes, procedures, and best practices
• Excellent teamwork, communication, and interpersonal skills
• Any of the following are a plus:
• Experience scaling IT systems and infrastructure through periods of significant organizational growth and change (e.g. M&A)
• Demonstrated use of AI tools or AI-assisted approaches to solve real-world IT and business problems
• Experience implementing compliance controls (e.g., SOX) and security standards (e.g., NIST, ISO)
• IT certifications in System Administration, Security, Networking, or related fields

Tech Stack

• AWS
• Azure
• Cloud
• Firewalls
• Google Cloud Platform
• Jamf
• Python
• Terraform

Benefits

• Industry-leading medical, dental, and vision health care plans for employees and their dependents
• Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
• Mental health support
• Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
• Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
• Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
• Hackathons and team events across all teams and departments
• Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
• Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
• 401K with 4% company match
• Be the first to test and benefit from our new financial products and tools
• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
• Disability and Life Insurance with employer-paid premiums