Develop, implement, and maintain HR policies, procedures, and best practices
Ensure compliance with applicable federal, state, and employment regulations
Advise leadership on HR-related risks, opportunities, and organizational needs
Support workforce planning and organizational design initiatives
Partner with leadership to create practical, people-centered policies that support consistency and accountability
Oversee day-to-day HR operations including onboarding, offboarding, employee changes, and documentation
Manage HR processes and reporting through ADP Workforce Now
Maintain personnel records and employment documentation
Support benefits administration, leave tracking, and related employee programs
Ensure data integrity and reporting accuracy across HR systems
Serve as a trusted advisor to employees and managers
Partner with leaders to navigate employee relations matters fairly, consistently, and with sound judgment

Bachelor’s degree required
Minimum 12 years of progressive HR leadership experience
SHRM certification (SHRM-SCP or SHRM-CP) required
Experience serving as sole or senior HR leader in a nonprofit or multi-program environment
Strong employment law compliance background
Direct experience with ADP Workforce Now or similar systems
Demonstrated experience creating executive-level HR metrics and dashboards
Proven ability to build structure in organizations lacking formalized HR systems

Director of Human Resources – People Operations

Key skills