Develop and maintain Apex classes and triggers to support business and technical requirements.
Design, build, and enhance Lightning Web Components (LWC) to extend Salesforce platform capabilities.
Implement Salesforce solutions using a configuration-first approach whenever feasible.
Analyze, troubleshoot, and remediate application defects in a production environment.
Utilize Copado CI/CD tools to support deployment, release management, and development lifecycle processes.
Collaborate with DevOps teams to investigate, debug, and resolve deployment and application issues.
Develop and maintain unit tests to ensure code quality, stability, and compliance with development standards.
Create and maintain technical documentation for system enhancements, defects, and design updates.
Document user stories, acceptance criteria, and design modifications within Jira.
Support ongoing system improvement initiatives through detailed analysis and documentation.
Work closely with business stakeholders and technical teams to understand requirements and deliver effective solutions.
Participate in defect triage, root cause analysis, and solution planning activities.
Contribute to continuous improvement efforts across development and support processes.

6 years of experience with Salesforce Service Cloud.
6 years of experience developing Salesforce Apex Classes and Lightning Web Components (LWC).
5 years of experience using Jira for agile project tracking, documentation, and requirements management.
4 years of experience with Copado CI/CD.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Must physically reside within the United States for the duration of the assignment.
Must be available to participate in both phone and in-person interviews.

Salesforce Programmer Analyst, Level 4

Key skills