Provide total end-to-end leadership for your assigned SDR team, fostering a high-performance culture.
Monitor and drive the achievement of both individual and group key performance indicators (KPIs).
Direct daily floor operations, track call volumes, connect rates, and lead pipeline health.
Execute ongoing team development via Performance Improvement Plans (PIPs), one-on-one sessions (1:1s), and direct coaching.
Conduct continuous training sessions, including real-time shadowing and interactive role-plays to refine pitches and objection handling.
Prepare comprehensive operational reports and forecasts for regional management, implementing immediate action plans for continuous improvement.

+2 years of proven experience in leadership roles, team management, SDR operations, inside sales, or corporate sales training.
Strong decision-making, analytical mindset heavily oriented toward data and KPIs, and outstanding communication skills tailored for coaching.
Proven ability to manage, motivate, and scale large operational teams in fast-paced environments.

Base Salary: Competitive Salary
Type of Contract: Legal Employment Contract under Kenya Labor Laws from day one, including all mandatory statutory benefits (NHIF, NSSF, paid annual leave, and public holidays).
Supervisor commissions

Sales Supervisor

Key skills