Conduct remote software onboarding and training engagements on all Omatic Software products
Develop expertise on Omatic products and remain well-versed on product features and functionality
Accurately assess customer requirements
Configure systems and provide testing support
Write and deliver professional documentation customized to the individual needs of each customer
Deliver engagements on time and within budget
Accurately track and report project hours, notes, and status within Omatic’s internal systems
Conduct internal software trainings
Assist Omatic Sales with selling Onboarding services

Experience with Salesforce, Salesforce NPSP import and/or data migration processes; Salesforce Admin Certification is a plus!
Experience with Raiser’s Edge, Raiser’s Edge NXT, Altru; Raiser’s Edge Certification is a plus!
Experience using other non-profit systems including email marketing, peer-to-peer fundraising, online donations, events management and alumni or membership management a plus!
Project Management including scheduling, task management and the ability to work with multiple customers and projects simultaneously
Superior time management skills
Must possess excellent written and verbal communication skills, with the ability to identify and target needs, define technical concepts, and deliver accurate project deliverables
Attention to detail with a strong ability to organize, manage, and execute projects as assigned
Technically savvy
Ability to thrive in a fast-paced team environment
Ability to work with a variety of skill levels

Integrations Consultant

Key skills