Lead governance and performance oversight of Clinical Trial service providers, including Functional Service Providers (FSPs) and Clinical Research Organizations (CROs)
Ensure high-quality, compliant, and efficient delivery in support of Amgen’s clinical trials
Partner with suppliers and cross-functional stakeholders to optimize performance, mitigate risks, drive continuous improvement, and strengthen strategic supplier relationships
Monitor supplier performance through KPIs and metrics, providing feedback and driving corrective actions where needed
Identify, assess, and manage supplier risks, ensuring timely escalation and resolution of issues
Partner with internal stakeholders and suppliers to optimize service delivery and support clinical trial execution
Support supplier selection, qualification, onboarding, and development activities
Drive process improvements, standardization, and adoption of best practices across Amgen and supplier organizations
Ensure supplier oversight activities are documented in compliance with Amgen processes and GCP requirements
Contribute to cross-functional initiatives and special projects that enhance supplier governance and operational effectiveness

Degree educated
Clinical research experience in biopharmaceuticals (biotech, pharma, or CRO)
Knowledge of Good Clinical Practices (GCP), FDA regulations, and international regulatory guidelines
Experience with clinical research suppliers (e.g., Full Service or FSP model (CROs, Site Management Organization, Patient recruitment, data management, clinical trial technology etc)
Strong project management, process improvement, and metric tracking skills
Experience in a global, matrix organization
Proficiency in meeting management best practices
Excellent interpersonal, organizational, and collaboration skills
Strong organizational skills, advanced computer literacy, a proactive mindset, the ability to manage and influence stakeholders, and the capacity to work autonomously are essential for success in this role.

Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Supplier Governance Manager

Key skills