Design, implementation, and full-stack lifecycle support for digital asset delivery systems
Delivery application tuning, performance optimization and troubleshooting
Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance
Participating in incident cause-analysis & assistance in remediation & design efforts to improve reliability/prevent future failure scenarios
Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics
Writing code and scripts to automate everything possible

Experience with Site Reliability Engineering best practices and principles
Experience with Agile DevOps methodologies, process & associated software
Experience with digital asset delivery systems
Experience supporting/administering Linux OS versions & features
Experience with public cloud service offerings
Familiarity with network technology concepts
Familiarity with automation, CI/CD pipeline & software testing
Experience with version control management
Experience with script language development
Impeccable written and verbal communication and presentation skills
Ability to collaborate enthusiastically with DevOps teams
Ability to communicate directly with software vendors
Ability to participate in a 24X7 on-call rotation
BS in computer science or related field preferred
At least 3 years of experience supporting high volume/large-scale environments preferred
Media industry experience preferred
Cloud platform certification preferred

SRE Production Support

Key skills