Deliver business application needs while preserving baseline functionality with customization and extension of the platform modules
Designs and develops new ServiceNow applications and services
Refactor code for performance, manageability and efficiency
Drive the adoption and utilization of ServiceNow services across the organization, identifying opportunities for innovation and efficiency
Assists ServiceNow System Administrators with incident resolution, as needed
Provides mentoring and guidance for ServiceNow System Administrators
Takes ownership of complex business requirements and works them to completion
Identify and implement opportunities for automation and process optimization within ServiceNow workflows
Stay current on ServiceNow product developments, industry trends, and best practices to recommend improvements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
7+ years of experience in professional software development
4+ years of experience in ServiceNow platform development
Deep knowledge of ServiceNow modules, including ITSM, ITAM, ITBM, and Service Catalog
Proficiency in scripting (e.g., JavaScript, Glide API) and building custom workflows and integrations
Experience with incident, problem, and change management processes within an ITIL framework
Strong requirements gathering and refining experience
ServiceNow Certified Application Developer (CAD)
ServiceNow CIS
Discovery

Permanent contract from day one
Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
Gold Medical Package for employees and their families (partner and children)
Premium life insurance package and private pension plan
Wide range of soft skills training, technical workshops, language classes and development programs
Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
Variety of well-being programs
Additional benefits available depending on the seniority of the role

ServiceNow Integration Engineer – Assistant Vice President

Key skills