Monitor and analyze transactions for potential fraudulent activity.
Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
Develop and implement fraud prevention strategies and procedures.
Collaborate with the customer service and operations teams to address and mitigate fraud risks.
Conduct regular fraud risk assessments and provide recommendations for improvement.
Prepare and present detailed reports on fraud trends and prevention measures.
Stay updated on the latest fraud techniques and industry best practices.
Assist in training and educating team members on fraud prevention and detection.

Bachelor's degree in Finance, Business Administration, or a related field. Professional certification in fraud examination is a plus.
Minimum of 2 years of experience in fraud prevention, preferably within the financial services industry.
Knowledge of regulatory requirements and compliance standards in the country.
Strong analytical and problem-solving skills.
Proficiency in using fraud detection software and tools.
Excellent communication and interpersonal skills.

Fraud Operations Specialist

Key skills