Engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle.
Collaborating globally to implement innovative services and solutions.
Analyzing the business to proactively identify errors, root causes or areas of improvement.
Establishing and managing service level agreements.
Mentoring lower-level employees.
Planning of product support or solution portfolios, ensuring alignment with pricing strategies and seamless service delivery.
Contributing insights based on service data to drive increased sales opportunities.
Conducting thorough business analysis, identifying root causes, and formulating recommendations and solutions.

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
7-10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Skills: Agile Methodology, Analytics, Business Development, Business Strategies, Business To Business, Customer Relationship Management, Data Analysis, Digital Marketing, Go-to-Market Strategy, Key Performance Indicators (KPIs), Market Research, Marketing, Marketing Strategies, New Product Development, Product Management, Product Marketing, Product Strategy, Project Management, Thought Leadership, Value Propositions.

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

Enterprise Print Partner Success Manager

Key skills