Lead change from mobilisation through to implementation, ensuring delivery to scope, time, cost, and quality.
Elicit, analyse, and document clear, traceable requirements aligned to business and regulatory needs.
Act as the bridge between business, technology, and third parties; drive alignment and decision-making.
Define delivery plans, manage RAID, and coordinate cross-functional teams to achieve outcomes.
Ensure adherence to change frameworks; provide clear, concise status, risk, and financial reporting.
Analyse current state and design efficient, compliant future-state processes aligned to target operating models.
Oversee testing phases and ensure business readiness, including successful implementation and handover.
Embed risk and control requirements, ensuring alignment with regulatory and audit expectations.
Manage budgets and track benefits realisation to ensure value delivery.
Contribute to evolving frameworks, embedding lessons learned and driving consistency across change.

Minimum 5+ years’ experience in a Senior Change / Delivery role within Financial Services.
Proven track record delivering complex projects and change programmes end-to-end.
Experience across multiple delivery methodologies (Waterfall, Agile, Hybrid).
Strong organisational capability with excellent time management and prioritisation skills.
Comfortable working in high-pressure, fast-paced environments with competing demands.
Excellent interpersonal, written, and verbal communication skills, with the ability to engage a range of audiences.
Demonstrates proactive thinking, anticipating delivery challenges and proposing effective, pragmatic solutions.

Senior Business Analyst

Key skills