Key skills
CRMLeadershipCommunicationSales
About this role
Role Overview
- Establish and implement action plans to drive the Store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
- Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation
- Ensure to provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives
- Role model best in class sales and self-leadership by playing an active role within your team, and take action to solve problems with positive outcomes
- Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
- Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit
- Build and maintain relationships by instilling a sense of belonging and a positive, forward-thinking mindset.
Requirements
- Previous Store Management experience in a modern Luxury retail environment
- Strong leadership skills to inspire, motivate and build respectful working relationships
- Solid experience in working to and driving KPIs and sales targets managing complex store operations
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication skills and commercial mindset
- Digitally aware and open to new ways of working
- Ability to interact effectively with foreign clients
- Passion for Diesel Brand, product and heritage.
- Self-motivated, able to work autonomously and results driven
- Excellent communication, interpersonal, coaching and feedback skills
- Language proficiency: Italian and English are mandatory. Any additional language will be considered a strong plus.
Benefits
- A Full Time permanent contract
- A range of development opportunities in Diesel and OTB group Store network in Italy and abroad
- A generous employee discount on Diesel and OTB group Brands
- A awesome, young and dynamic team
- Highly inclusive working environment