Manage a portfolio of tier-1 accounts and partners, ensuring satisfaction, retention, and consistent turnover growth
Proactively identify upsell and cross-sell opportunities across the slots and live dealer portfolio
Develop and maintain structured account plans, revenue forecasts, and quarterly growth targets
Analyse partner performance (GGR, turnover, player activity, session KPIs) to drive actionable insights and tailored growth plans
Prepare and lead commercial proposals and deal extensions
Negotiate commercial terms within company guidelines
Build trusted, long-term relationships with key stakeholders, from product managers through to C-level executives
Act as the primary escalation point for partner issues and coordinate solutions internally
Represent the company at industry conferences and regional events
Apply sweepstakes (sweeps casino) market knowledge to advise partners on positioning and growth across the US, Canada and other emerging markets
Stay informed on sweepstakes regulation, competitor releases, and player preferences in the sweeps space
Work closely with Product, Tech, Marketing, Risk and Compliance to deliver a seamless partner experience
Support launch planning, promotional planning, and roadmap alignment for key accounts

5+ years of account management experience in iGaming with at least 1+ years of sweepstakes (sweeps casino)
Slots and live dealer content experience from the B2B / whitelabel / aggregator side
Strong understanding of the sweepstakes model and market
Hands-on experience managing tier-1 / high-value accounts and partners
Proven track record of proactive commercial growth: upsells, expansion deals, and revenue ownership
Demonstrated ability to manage complex stakeholder environments, confidently engaging with multiple executives and decision-makers while maintaining momentum on commercial objectives
Data-driven, comfortable using BI and reporting dashboards, plus Excel / Sheets, to steer account decisions
An established network among sweepstakes operators or platform providers is a strong asset
Excellent communication, presentation, and relationship-building skills
Proactive problem-solver with a growth mindset, comfortable in a fast-scaling environment
Fluent English (additional languages an advantage)
Willingness to travel internationally for partner meetings and conferences.

Senior Account Manager – iGaming, Sweepstakes

Key skills