Technical Product Manager

Role Overview

• We’re growing our Product team and looking for a Product Manager to tackle some of our biggest challenges, initially across compliance and onboarding.
• You’ll help shape scalable, automated and customer-friendly experiences that make it easier for customers to get up and running.
• You’ll own the execution for key parts of our product, ensuring a seamless end-to-end experience from sign-up to account activation.
• You’ll work closely with engineers, sales, and operations to remove friction, automate processes, and elevate the customer journey, while making data-driven decisions that have a tangible impact on the business.
• In addition to driving customer outcomes, you'll help solve complex operational and technical challenges, working through how systems and processes need to evolve as the business scales and regulatory requirements change.
• You'll partner closely with engineering on technical problem-solving, bringing sound technical judgement and a strong understanding of system trade-offs to deliver scalable solutions.
• Focus Areas Own the end-to-end delivery of initiatives across compliance, KYB, onboarding and the SMB funnel, aligning priorities with broader product and business goals.
• Solve complex operational and technical problems, designing scalable processes and workflows that balance regulatory requirements with customer experience.
• Support the evolution of core systems and processes as the business grows and adapts to changing compliance and operational needs.
• Reduce KYB bottlenecks and improve onboarding experiences across different entity types through automation and thoughtful process design.
• Define clear objectives and success metrics, using instrumentation and analytics to identify friction and prioritise improvements.
• Partner closely with engineering and design to define requirements, evaluate trade-offs, and deliver high-quality outcomes.
• Collaborate with sales, operations, compliance and leadership to translate business and regulatory requirements into scalable product solutions.
• Communicate priorities, decisions and trade-offs clearly to both technical and non-technical stakeholders.
• You’ll thrive in this role if you enjoy solving complex problems, navigating regulatory requirements, and delivering tangible improvements in the way customers experience our product.

Requirements

• Experience as a Product Manager working on technically complex products, workflows or platforms.
• Strong technical background, including the ability to write and run SQL queries independently and a solid understanding of data structures and system design principles.
• Comfortable engaging with engineers on architecture, technical trade-offs, feasibility and implementation approaches, with sound technical judgement.
• Ability to break down complex operational or systems problems into practical, scalable solutions.
• Experience working with financial systems or regulated environments is advantageous, particularly where data integrity and operational accuracy are critical
• this can however be taught.
• Familiarity with compliance processes, including KYB requirements and entity verification workflows, is also beneficial
• Experience working in B2B SaaS environments and collaborating with cross-functional teams to deliver customer-focused solutions.
• The ability to write code is not essential, but it could make you more effective in the role and help you navigate technical challenges more independently.

Tech Stack

• SQL

Benefits

• 🥇Options Package
• we feel and act like owners because we are!
• 🎂Birthday leave and a budget to celebrate you!
• 🎉 Country-wide team events (and travel budgets for interstate employees)
• 👶 Progressive parental leave policy
• 🥳 Quarterly budgets for team bonding
• 🧘🏻‍♀️Wellness leave (no need to throw a “sickie”
• your mental well-being is just as important as your physical health)
• 🪴Study leave, a professional training budget and limitless career-growth opportunities
• ❤️‍🩹 Access to our Uprise Employee Assistance Program
• 🐶 Pet-friendly offices
• 🌞 Summer Fridays