Business Operations Manager
Milton Keynes, England, United Kingdom of Great Britain and Northern Ireland
Full Time
2 weeks ago
$45,000 - $55,000 GBP
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Manage the day-to-day progression of deals from credit approval to drawdown.
- Complete credit searches and loan data input.
- Support testing and enhancement of internal systems.
- Liaise with Lending Managers, Underwriters, solicitors and valuers to ensure timely completion.
- Conduct and oversee KYC and AML checks, ensuring all onboarding activity is compliant and complete prior to drawdown.
- Use internal systems to manage deal progression, maintain records, and support MI reporting.
- Monitor pipeline activity and escalate issues or delays.
- Support the New Business Operations Manager in driving performance against SLAs and KPIs.
- Contribute to process improvement and automation initiatives.
- Support project work, contributing operational insight and execution.
- Ensure compliance with regulatory requirements and internal policies.
- Provide excellent service to internal and external stakeholders.
Requirements
- 2-5 years’ experience in financial services, specifically in regulated lending operations or completions.
- Strong understanding of bridging lending.
- Strong understanding of lending products and onboarding processes.
- Performance-driven, with a focus on execution and service delivery.
- Experience working with third-party suppliers such as solicitors and valuers.
- Working knowledge of KYC and AML processes in a lending environment.
- Comfortable working with operational systems and tools to support efficient deal management.
- Strong organisational and communication skills.
- Experience using nCino or comparable systems to manage deal progression and maintain records is beneficial.
Benefits
- Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.
- Work From Anywhere – Up to 6 weeks per year to work remotely from anywhere in the world.*
- Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.
- Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.**
- Private Medical Care with Vitality – Comprehensive healthcare coverage to keep you healthy.
- Enhanced Pension Scheme – Helping you plan and save for a secure future.
- Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.
- Discretionary Company Bonus – Rewarding your contribution to our shared success.