Key skills
JiraLeadershipProject ManagementTeam LeadershipCommunicationRemote Work
About this role
Role Overview
- Organize and distribute the team's backlog of requests, creating and prioritizing tasks with clear ownership and deadlines.
- Track the progress of activities, identify bottlenecks, and resolve blockers before they become urgent.
- Translate requests from leadership (often loosely defined) into clear scope and actionable tasks for the team.
- Monitor productivity and quality metrics, proposing continuous process improvements.
- Support the financial/backoffice operation during peak periods (e.g., ensuring payments, reconciliations, and issuances are completed on time), addressing minor bottlenecks as needed.
- Help design and document processes so the operation can scale in an organized way.
- Serve as a management reference for the team, maintaining momentum, alignment, and a results-oriented focus.
Requirements
- Proven experience in project, process, and/or people management (has led, coordinated, or organized a team's work).
- Organized and analytical profile — enjoys working with data, metrics, and workflows, and improving efficiency.
- Proficiency with task/project management tools (e.g., ClickUp, Asana, Monday, Jira, or similar).
- Strong communication skills and the ability to coordinate people with firmness and respect — the team should see you as a point of reference.
- Autonomy to solve problems and “put out fires” without losing sight of organization and process.
- Mid to senior level: Hands-on operational experience and day-to-day team leadership.
Benefits
- 100% remote work.
- Informal, dynamic environment with real opportunities to build and improve processes.
- Health insurance.
- Dental plan.
- Meal allowance.
- Development allowance.
- Life insurance.