Spanish Bilingual Appointment Setter – Lead Generation Specialist
Mexico
Full Time
1 day ago
$5 - $7 USD
No Sponsorship
Key skills
CRMCommunicationSales
About this role
Role Overview
Answer incoming warm lead calls generated from social media advertisements.
Conduct follow-up calls, re-engage leads, and manage appointment rescheduling.
Schedule appointments and manage calendar bookings efficiently.
Convert warm leads into booked consultations and appointments.
Present and upsell services using provided sales scripts and training.
Build rapport with prospective clients and provide exceptional customer service.
Maintain accurate records within the company's CRM system.
Respond to inquiries via phone and email in a timely manner.
Track lead status and conversion outcomes.
Ensure all leads receive prompt follow-up to maximize conversion rates.
Requirements
Fluent in both Spanish and English (verbal and written).
Previous experience in appointment setting, lead generation, customer service, sales, or call center environments.
Strong communication and relationship-building skills.
Professional and friendly phone presence.
Comfortable handling sales conversations and guiding prospects toward booking appointments.
Ability to work independently in a remote environment.
Reliable internet connection and quiet workspace.
College-educated professional (preferred but not required).
Experience working with U.S.-based clients, particularly California clientele.
Background in aesthetics, healthcare, medical spas, wellness, or beauty services.
Experience using CRM systems.
Benefits
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
Top 1% VA Performance Training: Access to proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.