Key skills
Communication
About this role
Role Overview
- Act as a first point of contact for customer queries and support requests
- Help customers resolve basic product or usage issues
- Guide customers on how to use our systems effectively
- Escalate more complex issues to the relevant teams
- Maintain accurate records of customer interactions
- Deliver a friendly, professional, and timely service
Requirements
- UAE National (Emirati) – mandatory
- Fresh graduates welcome to apply
- Strong communication and customer service skills
- A helpful, patient, and positive attitude
- Good problem-solving ability
- Organised and able to manage multiple requests
- Comfortable using technology (training provided)
Benefits
- An inclusive environment to thrive
- Be rewarded for your efforts
- Training and support for career development