West Chester, Pennsylvania, United States of America
Full Time
3 hours ago
Visa Sponsor
Key skills
CLeadershipCollaborationAccount ManagementSales
About this role
Role Overview
Responsible for achieving client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs
Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals
Identify and execute cross-sell / upsell opportunities to achieve gross margin, P&L and EBITDA targets
Understands and leverages data on account performance and provides input on the regional growth strategy each year
Takes a lead role in client meetings, upsells and RFPs / Rebids
Serves as a key client contact for independent resolution and innovation for client executive teams
Coaches Account Managers as needed
Lead and influence communications with C-suite leadership on company value proposition and alignment to client strategy
Manage client expectations and negotiates mutually beneficial contract terms and deliverables with client team
Champions change initiatives and tailors’ style to meet client expectations
Requirements
Requires a BA/BS
minimum of 8 years of experience working in a sales and/or account management, strategy, or sales support operations role
MBA preferred
Candidates must reside in Pennsylvania, near West Chester, PA and be within a reasonable commuting distance of an Elevance Health PulsePoint office
Benefits
merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)