Execute in-depth research about customer applications and provide feedback to engineering teams on how to optimize products
Manage products through their entire lifecycle until product EOL
Create product roadmaps and develop strategies for successful product deployments based on deep understanding of customer requirements
Coordinate operational activities from product kick-off to product launch; Ensure TTM launches with strong project management skills
Drive product quality improvement during design and manufacturing stages
Create positioning statements, marketing and sales training materials, product specifications
Present training materials to internal sales force as well as externally
Travel periodically to visit customers and attend trade shows
Conduct competitive analysis and develop ecosystem with partners in the industry
Drive technical issues to closure by arranging resources and engaging with other engineering teams to duplicate and debug
Serve as third level technical support and provide pre/post-sales support
Manage critical support situations

BS in EE preferred
5+ years of engineering experience preferred
Linux expertise a plus
Excellent knowledge of server systems, PC systems, and computer peripherals is required
Strong initiative and ability to work in a self-directed environment
Effective organization and planning skills
Demonstrated experience working in cross-functional organizations
Creative thinker, to develop new strategies and solutions
Ability to lead extended teams and meet deadlines
Strong understanding of market trends and customer needs
Strong analytical, negotiation and problem solving skills
Solid communications skills, both verbal and written
Ability to travel up to 15% of the time.

Senior Program Manager

Key skills