Business Planner – Systems and Racks

Role Overview

• Drives end-to-end demand and supply planning for the company's server systems and rack-level product lines
• Serves as the central point of accountability for forecast accuracy, supply–demand balancing, material liability, and L10–L12 operational readiness
• Design and scale the L10–L12 partner network (CMs, ODMs, integrators, logistics, deployment teams)
• Drive partner/vendor contracts and lead the development and communication of supply chain responsibility requirements in all Statements of Work (SOWs)
• Serve as the primary point of contact for supply chain risk identification, escalation, and resolution across active vendor relationships
• Own the monthly demand forecast; lead S&OP and drive forecast accuracy and bias improvements
• Translate demand into executable build plans and rack integration schedules with Manufacturing and CMs
• Drive customer orders through fulfillment and commit ship dates against build availability and component readiness
• Lead material management across CMs, ODMs, and internal sites; resolve shortages and protect build commits
• Drive alternate sourcing (AVL / AML qualification) with Commodity Management and Procurement to mitigate single-source and lead-time risk
• Negotiate contractual material liability terms based on lead times; quantify and report exposure monthly
• Conduct BOM risk analysis for NPI and sustaining products; drive mitigation plans for long-lead components
• Own planning for RMA flows and field replacement programs; ensure FRU availability and SLA attainment
• Manage NPI ramp planning, EOL transitions, and last-time buys to minimize E&O and stranded inventory
• Single planning point of contact for Sales; align with Finance on revenue plans
• Publish weekly/monthly planning dashboards; present plans and risks to BU leadership

Requirements

• Bachelor's in Supply Chain, Business, Engineering, or related
• 5+ years in demand / supply / material planning, preferably in hardware, server, or data center
• Strong S&OP / IBP knowledge; BOM structures and CM / ODM manufacturing flow
• Experience with alternate sourcing and material liability negotiation
• Proficiency with planning systems (SAP IBP, Oracle, Kinaxis, o9, Anaplan, or equivalent); advanced Excel
• Preferred: CTO / BTO server or rack-scale planning; L10–L12 integration and RMA operations; hyperscaler or AI/ML infrastructure customer dynamics; APICS CPIM / CSCP; MBA.

Tech Stack

• Oracle

Benefits

• Equal opportunity workplace and affirmative action employer