Delivery Lead

Role Overview

• Own and drive end-to-end delivery of complex initiatives from planning to execution to ongoing optimisation to ensure realisation of target outcomes.
• Ensure predictable, timely, and high-quality delivery of outcomes aligned with business priorities.
• Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution.
• Own delivery planning, sequencing, milestones, and execution tracking across teams.
• Ensure a clear path to production, including operational readiness and post-release follow-up.
• Cross-discipline collaboration to ensure delivery plans are realistic, prioritised, and executable.
• Improve delivery processes and tooling to reduce execution friction through the application of GenAI tools.
• Proactively identify delivery risks and issues that may impact timelines, scope, quality or cost.
• Drive mitigation plans and escalate when necessary to ensure delivery and outcome commitments are met.
• Resolve execution blockers by coordinating across teams and leadership.
• Track and report delivery metrics such as progress against outcomes, milestones, dependencies, predictability, lead time, and throughput.
• Use data-driven insights to identify delivery bottlenecks and areas for improvement.
• Provide clear delivery status, risks, and forecasts to senior stakeholders.
• Create dashboards and reports that give transparency into progress against outcomes and key KPIs.
• Partner with cross-discipline stakeholders to align delivery / product outcomes with business objectives.
• Manage stakeholder expectations through clear communication, transparency, and realistic planning.
• Foster collaboration across squads while maintaining delivery accountability.
• Identify opportunities to improve delivery effectiveness, execution models, and ways of working.
• Support teams in refining processes to improve efficiency, quality, and predictability.
• Apply lessons learned from delivery outcomes to improve future execution.
• Remain hands on by championing and influencing the delivery direction of engagements being led by yourself or the Club (your business unit).
• Provide delivery guidance and advice to clients; being able to observe the problems closely and propose applicable solutions.
• Coach, mentor and develop high-performing teams through implementing delivery methods and adopting the behaviours associated with high performance.
• Give and encourage regular feedback to drive the professional development of ANDis within your Club.
• Lead, develop and support the Delivery community in your Club and within AND through our Technology Strategy and Organisation Practice Group (community for our practitioners to come together and collaborate).

Requirements

• 8-10+ years senior consulting experience gained at a recognised professional services organisation.
• Breadth and depth of consulting experience in delivering large-scale and complex initiatives ideally across a range of disciplines including cloud and data.
• Proven experience delivering and operating complex SaaS or COTS enterprise platforms.
• Strong understanding and experience of a variety of agile delivery and project management methodologies (e.g. Scrum, Kanban, Lean, SAFe, Nexus).
• Comfortable in guiding multiple teams in delivery of outcomes and navigating the complexities of multi-vendor environments.
• Experience in defining AI delivery strategies that includes governance, ethics, and productivity benchmarks to optimise the product lifecycle and team effectiveness.
• Proven ability to influence and manage executive-level stakeholders, bridging the gap between high-level business strategy and on-the-ground digital delivery.
• Strong commercial acumen supported with practical experience in building investment cases, statements of work and MSAs.
• Proven track record of account growth and commercial ownership, including the ability to identify opportunities, shaping commercial deals (e.g. outcome based) and influencing stakeholders on approach and outcome.

Tech Stack

• Cloud

Benefits

• 26 days holiday allowance + bank holidays
• Flexible bank holidays
• Annual budget for training and upskilling
• Share scheme
• A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan
• Private medical insurance
• 6% employer pension contribution, when you contribute 2%
• PLUS many more