Inside Sales Representative – Northeast Region

Role Overview

• Establishes relationships with prospective and existing customers, and generates revenue to an assigned set of accounts/territory for a specified product portfolio.
• May independently perform service support for assigned accounts, and/or be accountable for customer needs are acknowledged and addressed in a timely manner.
• Identifies, builds, and maintains customer and stakeholder relationships.
• Forecasts, meets, and exceeds assigned sales quota through direct sales of Owens & Minor products.
• Grows and manages assigned accounts/territory efficiently and effectively.
• Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations.
• Pursues business opportunities to ensure retention of existing revenue, while widening product usage and increasing customer penetration for the company’s products.
• Conducts sales presentations and product demonstrations via the phone and webinar tools.
• Provides quotes and supports all aspects of the bidding process.
• Maintains and corrects pricing for accuracy.
• Closes sales in accordance with sales policies and procedures.
• May partner with internal teams (such as the Client Engagement Center) to resolve customer service questions (e.g. AR research, large usage changes, etc.) or significant disruption issues requiring sales involvement.
• Provides accurate pipeline management and reporting and execute tactical sales plans.
• Thoroughly learns and maintains current knowledge of Owens & Minor products, services, and competitors’ landscape.
• Communicates shipping schedules with Distribution Center.
• Logs sales activities into the Customer Relationship Management system.
• Performs additional duties as directed.

Requirements

• 2 or more years of sales experience in Inside Sales, Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, or a related industry
• General knowledge of the supply chain/distribution industry
• General understanding of hospitals and how large hospital systems operate
• General knowledge of salesmanship, with ability to learn consultative selling techniques
• Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)
• Ability to learn CRM software and Account Management software systems (Salesforce)
• Ability to implement sales strategies
• Ability to follow up and follow through to ensure customer commitments are kept
• Ability to deliver effective product presentations through use of clear and accurate verbal and written communication
• Awareness of applicable government regulations and their impact on the business
• Ability to meet deadlines
• Demonstrated project planning and organizational skills
• Ability to work independently as well as part of a team
• Ability to recognize business or incremental sales opportunities
• Ability to display sound business judgement on a consistent basis.

Benefits

• Comprehensive Healthcare Plan
• Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance
• We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability
• We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k)
• We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave
• In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.