Change Management Lead – Prosci Certified

Role Overview

• Collaborate with senior leadership to understand business objectives and change management needs.
• Build and maintain strong relationships with key stakeholders to drive mutual growth and success.
• Oversee the implementation and customization of change management plans, ensuring alignment with organizational goals.
• Monitor and evaluate the performance of change management initiatives, making adjustments as necessary to optimize outcomes.
• Provide insights and recommendations to senior leadership on potential new change management solutions and opportunities.
• Represent the organization at industry events, conferences, and meetings to promote change management practice.
• Ensure strong communication and collaboration with internal teams to support change management initiatives.
• Stay up-to-date with industry trends and best practices in change management.
• Provide an exceptional experience for clients throughout the change management lifecycle.
• Apply a structured methodology and lead change management communication activities.
• Assess the change impact.
• Complete change management assessments.
• Create change management strategy.
• Identify, analyze, prepare risk mitigation tactics.
• Identify and manage anticipated resistance.
• Consult and coach project teams, manage stakeholders, track and report issues.
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
• Develop communication plan and support communication efforts.
• Support and engage senior leaders/coach managers and supervisors.
• Support organizational design and definition of roles and responsibilities.
• Integrate change management activities into project plans.
• Evaluate and ensure user readiness.
• Define and measure success metrics and monitor change progress.
• Obtain buy-in from sponsors, stakeholders, and department heads by using holistic, collaborative, change models; utilizing adult learning methodologies, best practices and standard operational procedures while implementing change in four phases: preparation, design, execution and sustainability.

Requirements

• Bachelor’s degree in Business Administration, Organizational Development, or a related field.
• A solid understanding of how people go through a change and the change process & experience with Prosci ADKAR® model.
• Prosci certification in Change Management.
• 10+ years of proven experience in managing change management initiatives.
• Deep understanding of change management principles and business processes.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Familiarity with change management tools and software.
• Strong organizational and time management skills.
• Exceptional communication skills – both written and verbal.
• Excellent active listening skills with the ability to clearly articulate messages to a variety of audiences while maintaining strong relationships, in addition to motivating others to move towards a common vision or goal.

Benefits

• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• STD/LTD
• Paid holidays