Key skills
CommunicationDecision MakingTime Management
About this role
Role Overview
- Manage access across Electronic Medical Records (EMR) systems, billing platforms, and payer portals.
- Coordinate new account setups, password management, role assignments, and deactivations.
- Submit and track access requests including new user setups and account modifications.
- Assign and validate appropriate access types (e.g., Eligibility & Benefits, Claims).
- Ensure URLs, login credentials, and role-specific system configurations are accurately captured.
- Collaborate closely with internal project leads and implementation teams.
Requirements
- Bachelor’s degree in a healthcare or IT-related field preferred.
- Experience in healthcare access administration, medical billing operations, or healthcare IT support.
- Strong understanding of payer portals and healthcare billing systems.
- Strong oral, written, and interpersonal communication skills.
- Strong problem-solving skills.
- Strong independent and critical decision making skills.
- Strong organizational skills.
- Strong time management skills.
- Strong word processing, spreadsheet, database, and presentation software skills.
- Strong detail orientation skills.
Benefits
- Ventra performance-based incentive plan
- Referral bonus