Key skills
CommunicationRemote Work
About this role
Role Overview
- Respond to customer inquiries and provide prompt and accurate assistance in Greek through chats & emails.
- Handle customer complaints and resolve issues effectively.
- Ensure customer satisfaction through professional and courteous communication.
- Maintain detailed and accurate records of customer interactions and transactions.
- Identify opportunities for process improvements and provide feedback to management.
Requirements
- Fluent in both Greek and English.
- Previous experience in customer support or a similar role.
- Excellent communication skills, both written and verbal.
- Patient, empathetic, and customer-focused mindset.
- Strong problem-solving and conflict resolution skills.
- Ability to multitask and work efficiently in a fast-paced environment.
Benefits
- Fully remote work opportunity.
- Flexible working schedule.
- Interesting product.
- Salary and bonuses based on your performance.
- 5-day work week.
- Learning opportunities.
- Career growth prospects.