Information Management System Admin Support Specialist – SDx SPF
Canada
Full Time
4 hours ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
Support and provide administration for the Hexagon SDx and Smart Foundation systems
Administer and monitor SPF/SDx applications, including backups, scheduled tasks, user access, and system health
Configure, test, and deploy SPF and SDx environments, including schema, workflows, data capture, reporting, and MDR setup
Maintain integrations and data mapping between SPF, SDx, and engineering design tools (SPID, S3D, SEL, SI) and other software systems
Support software lifecycle activities such as UAT, certification, change requests, and production releases while coordinating with developers and vendors
Troubleshoot and resolve application issues, manage support tickets, and collaborate with IT teams and external vendors on complex problems
Provide user training, daily support, and contribute to continuous improvements alongside engineering teams and developers
Requirements
Requires a college diploma in a relevant technology field
5+ years of experience supporting engineering applications
Extensive hands-on experience with SPF mapping across tools such as SPID, S3D, SEL, and SI
Strong expertise in SDx configuration, including schema mapping, workflows, data capture, and user management
Solid understanding of Intel-based hardware platforms and Windows operating systems
Proven ability to troubleshoot and resolve hardware/software issues and support enterprise engineering systems
Strong communication, organizational, and interpersonal skills with a proactive, results-driven mindset
Benefits
Competitive compensation
Employee recognition
Flexible benefits tailored to health, wellbeing, financial and lifestyle needs
Opportunities for training and professional development