Answering the calls, emails and messages of clients and potential clients.
Helping clients plan and book travel itineraries, including flights, hotels, car rentals, and activities.
Providing excellent customer service by promptly responding to inquiries and resolving issues related to travel bookings.
Keeping up-to-date with the latest travel trends, destinations, and regulations to provide accurate and relevant information to clients.
Advising clients on the best travel options based on their preferences, budget, and travel needs.
Negotiating with airlines, hotels, and other travel providers to secure the best deals and discounts for clients.
Handling and processing travel documents, such as passports, visas, and travel insurance.
Managing and organizing client travel itineraries, including reservations and schedules.
Staying up-to-date with changes in travel policies and regulations, and informing clients accordingly.
Maintaining accurate and up-to-date records of travel bookings, payments, and expenses.
Continuously building and maintaining relationships with travel industry partners to ensure the best travel options and services for clients.

Travel Agent – French and English speaking, Sabre

About this role