Registration Specialist

Role Overview

• Provide registration for individuals who seek services through Network180 and support functions for contracted providers.
• Verify Medicaid, Medicare and commercial insurance benefits and document appropriate funding and demographic information in the electronic medical record.
• Position involves 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm with some in-person meeting requirements within Kent County.

Requirements

• High school diploma or equivalent
• Two years’ experience with insurance verification/billing and data entry of complex and detailed information
• Computer skills including word processing, spreadsheets, database management, email, and data entry skills with emphasis on accuracy and speed
• Previous experience interacting with DD, MI, and SUD populations preferred
• Experience in customer service
• Lived experiences with mental illness/developmental disabilities/substance use disorders valued
• Excellent communication skills, both verbal and written
• Excellent problem-solving techniques
• Detail oriented and strong critical thinking skills

Benefits

• Four health insurance plans
• 100% employer paid dental and vision insurance plans
• 13 paid holidays
• Generous PTO
• Professional development
• Tuition reimbursement
• Professional License reimbursement
• Defined contribution retirement plan
• Employee Assistance program
• Life and voluntary life insurance options
• Short and Long term disability
• Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!