Automotive Service Advisor

Role Overview

• Greet, develop rapport, and communicate with customers face-to-face and on the phone
• Obtain customer and vehicle information
• Facilitate communication with customers, including drop-off, updates, and check-out
• Determine and recommend appropriate services in a customer-focused approach
• Prepare a complete and accurate estimate cost for labor and parts
• Work with team to complete service and daily tasks
• Work with current technology to assist with communication and workflow

Requirements

• Possess a valid Driver’s License
• Maintain a clean, professional, and safe work area and appearance
• Embrace technology
• Operate with a high level of energy, positive attitude, and excellence
• Possess a hunger to learn, help and improve through coaching

Benefits

• Monday thru Friday workweek, 7am to 5:30pm
• Great Health, Vision and Dental plans (individual and family)
• Generous PTO plan
• Paid Holidays
• 401(k) with an aggressive match starting after 60 days. No one-year waiting period.
• Closed Weekends to Spend Time with Family and Friends
• Paid Training
• ASE Reimbursement
• Career Pathing and Advancement to Service Manager
• Friends, Family and Employee Discount
• Tire Discount for Employees (8 tires/year)
• Paid Uniforms
• Team Member Appreciation and Recognition Events
• An Award-Winning Workplace Culture