Oversee the reengineering and optimization of complex business processes across multiple systems and business functions
Act as a Subject Matter Expert (SME) in business processes in the area of responsibility
Evaluate and validate complex functional business requirements against business needs
Serve as liaison between multi-functional team members and external stakeholders in the area of responsibility
Lead the identification of root causes and provide guidance for resolutions for testing and validation of processes and systems

Bachelor's Degree in in related field
10 years’ experience of previous related experience or equivalent work experience based on Edwards criteria
Certification in related disciplines (e.g., CRM administration)

Competitive salaries
Performance-based incentives
Wide variety of benefits programs to address the diverse individual needs of employees and their families

Senior Manager, Business Solutions

Key skills